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COMPANY	:	[INFOSYS  ]
ROLE	:	[Process Executive  ]
VACANCY	:	[7+  ]
QUALIFICATION	:	[BE/ME/BTECH/MTECH/Diploma/BSC/MSC/MBA/BA/MA or engineering related field]
EXPERIENCE	:	[Freshers ( 0 to 1 Years )]
SALARY	:	[Rs 3,25,000 to Rs 7,40,000 / Year ]
LOCATION	:	[Bangalore, India ]

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ABOUT COMPANY :

                                     

Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 346k employees. From a capital of US$250, we have grown to become a US$ 17.94 billion (LTM FY23 revenues) company with a market capitalization of approximately US$ 75.39 billion.

In our journey of over 40 years, we have catalyzed some of the major changes that have led to India's emergence as the global destination for software services talent. We pioneered the Global Delivery Model and became the first IT Company from India to be listed on NASDAQ. Our employee stock options program created some of India's first salaried millionaires.

JOB DESCRIPTION :

Responsibilities

* Minimum 1 year of international voice calling experience.
* Basic knowledge in Service Desk/ Tech support process / Cloud Computing Process/Voice Support
* Excellent communication skills – C1 equivalent proficiency
* Displays excellent customer service skills and capabilities
• Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.

Educational Requirements
Graduate

 
Service Line
BPO Service Line

Preferred Skills:
Customer Service

 
Generic Skills:
Operations->Customer Service

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  ( 1st Description)

JOB DESCRIPTION : ( SAME DESCRIPTION ONLY USE TO PRINT OUT PERSON )

Responsibilities

* Minimum 1 year of international voice calling experience.

* Basic knowledge in Service Desk/ Tech support process / Cloud Computing Process/Voice Support

* Excellent communication skills – C1 equivalent proficiency

* Displays excellent customer service skills and capabilities

• Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.

Educational Requirements

Graduate

 

Service Line

BPO Service Line

Preferred Skills:

Customer Service

 

Generic Skills:

Operations->Customer Service

( 2nd Same Copy Description )

How to apply :

Click on the below link, it will take you to the source page, where you can apply

Note :

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