Wipro Hiring System Engineer Jobs In pune, India Salary Upto ₹ 2,40,000 - ₹ 6, 20,000 Apply Online

 

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COMPANY :Wipro
ROLE :System Engineer
VACANCY :7+
QUALIFICATION :BE / ME /BTECH/MTECH /BSC / BA HOLDER Or Related Field
EXPERIENCE :Freshers
SALARY :₹ 2,40,000 - ₹ 6,20,000 Per year
LOCATION :pune, India

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ABOUT COMPANY :

  • Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs


  •  We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.


  •  A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

  • We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.




JOB DESCRIPTION :

BE JOBS ( MECH, CIVIL ,EEE, CS&IT, BIO, CHEMICAL ) :CLICK

  • Excellent communication skills,



  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.



  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.



  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support



  • Answer incoming calls and respond to customer’s emails intimely manner.



  • Manage and resolve customer complaints.



  • Identify and escalate issues to supervisors as and when needed.



  • Provide product and service information to customers.



  • Research required information using available resources andOffer Solution to customers.



  • Research, identify, and resolve customer complaints usingapplicable software.



  • Route calls and tickets to appropriate resources and Domains whocan best support he user,



  • Document all call information according to standard operatingprocedures.



  • Recognize, document, and alert the management team of trends incustomer calls.



  • Create SOPs for new Issues and resolution given.



  • Complete call logs and reports.



How to apply :

Click on the below link, it will take you to the source page, where you can apply

Note :

Please let us know if you have any problems applying for jobs by commenting below. Our support team will help you as soon as possible. We advise you not to share your card details or pay money to anyone. Be aware of these types of scams


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