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| COMPANY | : | [ STATIQ ] |
| ROLE | : | [ Service Engineer ] |
| VACANCY | : | [ 20+ ] |
| QUALIFICATION | : | [ BE / Diploma In Electrical Engineering ] |
| EXPERIENCE | : | [ 3 to 5 Years ] |
| SALARY | : | [ Upto Rs 3,60,000 to Rs 6,20,000 / Year ] |
| LOCATION | : |
[ Chennai, Tamilnadu Banglore, Karnataka ] |
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Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator , a Silicon Valley based accelerator program.
Responsibilities
- Services Complaints Management
- Services Spares Inventory Record Maintain
- Service Associates Management
- Customer Escalation Management
- Service Revenue Generation
- Training to Customers/ Service PartnernerDaily Reports as per Management Requirement
Requirements
- WHAT ARE WE LOOKING FOR?
- To develop Good Interpersonal relationship with Customers/Other Team Members.
- Good Product Knowledge for EV Chargers/SMPS/UPS.
- Familiar in working on Laptop/ Excel/MS Word/Power Point
- Extensive travelling in respective Circle/ Region.
- Familiar with CS Commercial Activity like Billing/ Payment Collection/ PO Validation.
- Capability to Manage Associate Manpower.
- Analytical skills to analyse fault & implement feasible solution as CAN/Tera-term/J-tag/RS485/ RS232, Charging
- Protocols -GB/T, CCS-2, AC Type2.
- Standards ISO-15118, ISO-92196, ISO-61851, SAE-J1772, OCPP, PLC etc.
- Breakers MCCB, RCD, ELCB, Rectifiers, Network Operation
- Knowledge of LV, HV components, BMS, Controllers & Micro Controllers
- Requirements
- Eligibility Criteria: -
- Degree/ Diploma in Electrical / Electronic Engineering
- 3-5 Years’ experience in Customer Service Support for EV Chargers/ SMPS /UPS.
- Good English Communication in Written/ Speaking.
- Benefits
WHAT'S IN IT FOR YOU?
- Work with the super enthusiastic & passionate team who are looking forward to building India’s largest EV infrastructure.
- Amazing exposure to start-up culture – Be ready to take up challenges!
- We believe in "Growth" , as we grow we will make sure you grow as well. We have learning policies as well , where for your learning we will be paying.
- Medical Insurance covering your whole family
How to apply :
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